TERMS & CONDITIONS, Embassy 3
TERMS & CONDITIONS
Embassy 3 Cinema (Multiplex Cinemas Limited)
See full contacts & opening hours here.
See full contacts & opening hours here.
Tickets purchases, voucher purchases or monetary payments may not be refunded after the commencement of the
purchased film screening entry time. Online ticket purchases are non-transferable for cash and are only valid for the film, session time, and date for which the purchase has been made for. Online ticket purchases may be exchange for another show time but can only be made prior to the original purchased screening and may only be exchanged at the Embassy 3 cinema box office. Embassy 3 maintains the right to refuse entry or refunds at its own discretion.
Online Booking Fees
All online transactions incur a booking fee. The booking fee is paid at time of online purchases. The booking fee is set by Multiplex Cinemas and may be changed or altered in accordance with Multiplex Cinemas trading Policies.
This privacy notice aims to inform you about how we collect and handle any information that we collect from you, or that you provide to us. It covers both information that could identify you (“personal information”) and information that could not.
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our website are quite rightly concerned to know that their data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with New Zealand law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at our website.
Here is a list of the information we collect from you, either through our website or because you give it to us in some other way, and why it is necessary to collect it:
1. Business and personal information
This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
This information is used:
1.1. to provide you with the goods and services which you have requested
1.2. for verifying your identity for security purposes.
1.3. for marketing our services and products.
1.4. information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.
We only keep information that forms part of our business records that may form any legal requirements and meet statutory taxation authority liabilities
2. Your domain name and e-mail address
This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
2.1. to correspond with you and to complete our sales and purchase process
2.2. in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our website;
2.3. to provide additional information about our products and services, marketing initiatives and product releases.
3. Information you post on our website
Information you send to us by posting to a forum or blog is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.
4. Website usage information
5. Financial information relating to your credit cards
We may keep your financial information to provide you with a better shopping experience next time you visit us and to prevent fraud.
We take the following measures to protect your financial information:
5.1. We do not keep all your data, so as to prevent the possibility of our duplicating a transaction without a new instruction from you.
5.2. Access to your information is restricted to authorised staff only.
5.3. If we ask you questions about your financial information, we shall show partial detail, only enough to identify the card(s) to which we refer.
6. Financial information about your direct debit
When you have agreed to set up a direct debit arrangement, the information you have given to us is passed to our own bank ANZ Banking Group for processing according to our instructions. We do keep a copy.
7. Credit reference
To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
8. Third party advertising
9. Third party content
Our website is a publishing medium in that anyone may register and then publish information about himself or some other person. We do not moderate or control what is posted. If you complain about any of the content on our website, we shall investigate your complaint. If we feel, it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think, your complaint is vexatious or without any basis, we shall not correspond with you about it.
10. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
11. Content you provide to us with a view to be used by third party
If you provide information to us with a view to it being read, copied, downloaded, or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the World, neither we nor you have any control whatsoever as to how it is used.
Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our website (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.
12.2. to allow essential parts of our website to operate for you.
12.3. to operate our content management system.
12.4. to operate the online notification form - the form that you use to contact us for any reason. This cookie is set on your arrival at our website and deleted when you close your browser.
12.5. to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser.
12.6. to collect information about how visitors use our website. We use the information to improve your experience of our website and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, and the pages they visited.
12.7. to record that a user has viewed a webcast. It collects information in an anonymous form. This cookie expires when you close your browser.
12.8. to record your activity during a webcast. An example is as to whether you have asked a question or provided an opinion by ticking a box. This information is retained so that we can serve your information to you when you return to the website. This cookie will record an anonymous ID for each user, but it will not use the information for any other purpose. This cookie will last for [three] months, when it will be deleted automatically.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
14. Use of the website by children
We do not market directly to children, nor do we allow products or services to be purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our website only with consent from a parent or guardian
Such child users and visitors will inevitably visit other parts of the website and will be subject to whatever on-site marketing they find, wherever they visit.
15. Disclosure to Government and their agencies
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
16. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact us at email@example.comTo better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.